Frequently Asked Questions
Everything you need to know about shopping at TooTimid.
How do I know which size will fit me best?
We provide a detailed size guide on every product page. Since fit can vary between brands, we recommend measuring yourself and comparing those figures to our specific charts for the most accurate fit.
Is your packaging discreet?
Yes, we prioritize your privacy. All orders are shipped in plain, unmarked packaging with a generic return address that does not mention TooTimid or the contents inside.
What is your return policy for intimate apparel?
For hygiene and safety reasons, intimate apparel that has been worn or removed from its original sealed packaging cannot be returned. If an item is defective or unopened, you may return it within 30 days.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your items sooner.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure digital payments like PayPal and Apple Pay.
Can I track my order after it ships?
Absolutely. As soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress.